ISO 20000 consultant and certification Manila Cebu Philippines

We are the largest ISO 20000:2018 Information Technology - Service Management System consulting, certification, training, implementation and facilitation organizations in the Philippines. With offices over 35 countries and clients over 78 countries, we partner companies and organizations of sizes and nature in Philippines to implement the ITSMS as per ISO 20000:2018 standard effectively, efficiently and quickly while adding tremendous value to the profitability, performance and competitiveness of an organization.

If you are looking for international standard IT service management, you can invest in ISO 20000 certification. Our team of ISO consultants will help you to process your business needs and international methodologies. ISO 20000 certification in Manila works as the benchmark for delivering managed solutions, assessing the performance and measuring the service standard. This standard elaborates some management procedures, intended to assist you in offering IT services. Our ISO 20000 certification in Philippines will help you in controlling ITSM. At the same time, we enable you in proving the best processes applied in your business.


Why have the ISO 20000 certification in Cebu?


  • ISO 20000 helps every company to control its ITSM. It also improves services and fulfil customer requirements. Moreover, you will get various other values from ISO 20000 IT Service Management in Philippines.
  1. Gives you access to enter international markets- Several public sector organizations reveal compliance of their IT solutions providers with this ISO 20000;
  2. Guarantees the clients about the fulfilment of their service-related requirements
  3. Helps in leveraging latest practices for optimization of processes and resources
  4. Enforces very high effectiveness for consistent improvement and review of service management
  5. Controls the conformance costs to various regulations- PCI DSS

ISO 20000 certification in Cebu- Know about the parts


  • There is a process-based approach with ISO 20000 certification in Manila. It helps with consistent development, and we enable you to learn about 5 parts.

    Part 1- Provides ITSM requirements and reveals the relevancy to those, maintaining and initiating ITSM
    Part 2- Guide you on the service management system application
    Part 3- Provides important information about the scope development
    Part 4 – Helps in developing a process assessment system
    Part 5- Presents an implementation scheme for SMS to fulfil ISO 20000-1 requirements
    Apart from these parts, we will also help you to know how to get ISO 20000 certificate in Philippines

How to get ISO 20000 ITSMS certification in Philippines?


  • A successful ISO 20000:2018 implementation is possible when the project is planned professionally and implemented with expert ITSMS consultants in Philippines. We use our internationally proven ISO 20000 ITSMS implementation methodology that is fine-tuned to the local Philippines working culture.
  1. ISO 20000:2018 implementation plan and project charter finalization
  2. Awareness training on ISO 20000 ITSMS to the teams and employees across the organization.
  3. Business Process Review and Gap Assessment of your existing Information Technology - Service Management system to find the degree of compliance and gaps as per ISO 20000:2018 standard.
  4. Process design and ITSMS documentation including ITSMS policy, procedures, manuals, checklist, forms, risk assessment, work instructions, templates, SOPs and process maps.
  5. Implementation and going live with the new ITSMS system
  6. Training your employees about the newly developed ISO 20000:2018 Information Technology - Service Management System for effective implementation.
  7. Internal auditor training and conduct of internal audit
  8. Assistance in closure of the ITSMS internal audit findings and ISO 20000:2018 Information Technology - Service Management system improvement.
  9. Pre-assessment audit if required to check readiness of the organization for the final certification audit as per ISO 20000:2018 standard and carrying our required corrections / corrective actions to ensure your organization is 100% ready for the certification audit.
  10. Coordinating with the certification body on your behalf if required and scheduling the final ISO 20000:2018 certification audit for your organization.
  11. Support during the certification audit to ensure your organization gets ISO 20000:2018 certification without any hassles.
  12. Ongoing assistance post certification for improvement of your Information Technology - Service Management System.

Our services in the field of ISO 20000


  • ISO 20000 Consulting:
  1. We provide professional, comprehensive yet simple to implement ITSMS consulting solutions to help you plan, design, implement, certify, maintain and improve ISO 20000:2018 ITSMS. Our consultants with rich ITSMS experiences guide you through various phases effectively. Our ISO 20000 ITSMS consulting services in Philippines saves you money, time, resources and help you achieve ISO 20000:2018 certification in the most optimum manner.
  2. Our ISO 20000 consultant in Philippines deploy a proven approach for a result oriented ITSMS in your company. ISO 20000 ITSMS consultant in Philippines from our organization ensure we remain with your till you get certified and we even provide assistance in selection of the most appropriate and reputed certification body with global accreditation.
  • ISO 20000 Training:
  1. We provide public and in-house ISO 20000:2018 ITSMS training programme to cater the varying needs of various organizations in Philippines. The best tutors and internationally acclaimed instructors ensure our ISO 20000:2018 training program not only meet your organization’s requirements but help you enhance competence of your team and drive continual improvement in your origination.
  2. We provide the following ISO 20000:2018 training in Philippines:
    1. ISO 20000:2018 Lead Auditor Training in Philippines
    2. ISO 20000:2018 Awareness Training in Manila
    3. ISO 20000:2018 Internal Auditor Training in Cebu
    4. ISO 20000:2018 ITSMS implementation training in Philippines
  • ISO 20000:2018 Certification
  1. Our ISO 20000:2018 certification services provide a turnkey solution to organizations looking for the maximum value of their money while optimizing on the resources use. We take care of every details while working closely with your team to ensure ISO 20000:2018 certification in time as per a pre-defined project and implementation plan.
  2. Post successful implementation, one of the global certification bodies like BSI, SGS, TUV, DNV, BV, LRQA, SNR, QEC, LMS, QSCERT may be contacted for certification audit and issuance of ISO 20000:2018 certificate. We carry required expertise and experience to ensure a successful, smooth and deviation free ISO 20000:2018 certification in Philippines.
  • ISO 20000 ITSMS Software
  1. We the only ISO consulting company globally that provides an ERP kind of automation for ISO 20000:2018 Information Technology - Service Management System through ITSMS software in Philippines. Our ITSMS software MyEasyISO make ISO 20000 ITSMS implementation, certification and maintenance simple, easy, quick and employee friendly while saving you money, resources and time.

Contact us at +63 977 815 1204 or info@iso-philippines.com to get ISO 20000:2018 certification today.

We are the best ISO 20000:2018 certification provider in Philippines providing fastest services of ISO 20000 consultants in Manila and ISO 20000 ITSMS trainers in Cebu.

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